FAQ2025-07-03T08:51:59+00:00

WELCOME TO EONIQ FAQ

Here Are The Most Frequently Asked Questions.

Some questions & answers missing?

What is an EONIQ Agent?2025-07-03T08:44:00+00:00
EONIQ Agents are custom, specialized AI agents tailored to your systems, processes, and use cases. They’re designed to support your teams by automating recurring tasks, answering complex questions, or making structured decisions — all based on your real-world data.
How does the EONIQ approach ensure project success?2025-07-03T08:43:53+00:00

Unlike many platforms that stop at prototyping, EONIQ supports your entire project — from idea to daily operations. We guide you through:

  • Initial brainstorming and scoping: to understand your use case, processes, and success criteria

  • Agent design: tailored to your systems, workflows, and business logic

  • Implementation: connecting APIs, databases, and documents with secure and maintainable architecture

  • Testing & Evaluation: validating agent output with real scenarios and iterative feedback

  • Deployment & Integration: making your agent usable in production — whether via API, UI, Slack, Teams, or other systems

This full-lifecycle delivery makes the difference between an interesting prototype and a working agent that delivers value daily.

What makes the EONIQ Agent Platform so special?2025-07-03T08:43:47+00:00

We build your custom agent for you, using our own EONIQ Agent Platform. This lets us deliver high-quality results faster and with fewer risks. Our approach combines custom AI with a proven delivery framework, so your agent is ready to perform in real-world scenarios from the day the MVP is delivered.

Can we use the Agent Studio ourselves?2025-07-03T08:43:41+00:00

At this stage, the EONIQ Agent Studio is used internally by our team to accelerate agent delivery and ensure quality. We’re currently preparing the platform for broader customer access and plan to release a self-service version of the whole Agent Platform in early 2026.

How does a typical project start?2025-07-03T08:43:34+00:00

We start with a short, focused PoC (Proof of Concept) phase: in just two weeks, we connect your most important systems (e.g. APIs, databases, documents) and deploy the first working version of your agent.

What’s the timeline from idea to working agent?2025-07-03T08:43:26+00:00

Our standard delivery model consists of:

  • PoC (2 weeks): Rapid integration and basic setup.
  • MVP (2 months): Limited but functional agent for real users.
  • Enhancement phase:
    Continuous expansion and refinement which includes the usage feedback.
What happens after the MVP?2025-07-03T08:43:21+00:00

We iterate together. Based on user feedback, we extend functionality, improve performance, and add new integrations or skills.

What systems can the agent connect to?2025-07-03T08:42:52+00:00

Any modern system with an MCP Server, API, database, document repository, or website can be integrated — from internal tools to cloud services like Salesforce, Jira, or SharePoint.

Where are your agents hosted?2025-07-03T08:43:09+00:00

By default, EONIQ Agents are hosted securely on AWS infrastructure in Europe. Custom hosting setups (e.g. VPC, on-prem) are possible for enterprise clients.

Is our data safe?2025-07-03T08:43:04+00:00

Absolutely. All data is encrypted in transit and at rest. You control access, and agents only process what’s necessary for their task.

Are you GDPR-compliant?2025-07-03T08:42:58+00:00

Yes. We follow privacy-by-design principles and provide DPAs for enterprise customers on request.

Do EONIQ Agents train on my data?2025-07-03T08:42:19+00:00
No. Each agent is built and eventually fine-tuned on your data — but that data is never used to train any public or cross-client model. Your data remains your own.
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