The Opportunity
Not all tasks should be automated. But many of them — the structured, rule-heavy, repetitive ones — can and should be. These are the perfect candidates for your custom-built AI Agent.
Typical Use Cases for Custom Agents:
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Internal Document Assistant – Finds answers across specs, policies, contracts
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Data-Driven Support Bot – Answers based on your DB, not generic FAQs
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Email & Inbox Agent – Summarizes, tags, and routes messages automatically
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Workshop Assistant – Transcribes sessions, extracts action items, drafts docs
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Project Intelligence Agent – Answers “When did we decide X?”, “What’s the current status?”
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Role-Specific Advisors – For finance, procurement, onboarding, legal, etc.
- What’s Your Idea?
How We Build Your Agent
We follow a proven, staged delivery approach:
Proof of Concept
~2 weeks for a first connection to your systems and demonstration of basic use cases of the later Agent.
Benefit: We know better the complexity and capabilities to expect later.
Minimal Viable Product
~2 months until the first usable version goes live with real users. Here we limit time and effort and adapt features accordingly.
Benefit: We collect user feedback early and know the real demand.
Enhancements
Iterative improvements, expanded capabilities, and UI/UX tuning
Typical Components of a Custom EONIQ Agent
Every agent is unique — but most share a core architecture. Here’s what a typical EONIQ Agent includes:
1. Understanding Layer (Input & Context)
- Natural language interface (chat or form)
- Contextual understanding based on role, intent, or workflow
- Optional: Embedded directly into your system UI or messaging tools (e.g. Teams, Slack)
2. Knowledge Base / Data Sources
- Ingested documents (PDFs, Wikis, Notion, Confluence, etc.)
- Connected proprietary databases or APIs
- Web search or external data enrichment
3. Agent Logic & Reasoning
- Domain-specific prompt strategies
- Internal rule sets or validation steps
- Predefined workflows or action chains (e.g., “Check if X, then call Y API”) or
- Autonomous planning and decision-making how to solve the task
4. Output Layer
- Clean, short, human-readable responses
- Structured data output (e.g. tables, summaries, recommendations)
- Optional: Output in documents, test cases, emails, form entries, tickets
5. Integration & Actions
- MCP Server Connections to Hundreds of Applications
- REST API, Database queries
- File generation (e.g. .docx, .json)
- CRM, ERP, or project tool integration (e.g. Jira, Salesforce)
6. Controls & Guardrails
- Access control based on role or user
- Feedback mechanisms (approval workflows, rating agent output)
- Logging for audit, versioning, and traceability
- Safety guardrails to detect and block harmful or inappropriate input or output
Business Impact
Faster Processes – Agents automate routine steps, so your team can focus on exceptions
Knowledge On-Demand – Access answers without searching or waiting
Fewer Errors, Higher Quality – Agents follow your rules precisely — every time
Scalable Productivity – One agent supports many users across teams or departments
Tailored to Your Domain – Built for your tools, terminology, and logic — not generic answers
Have a Use Case in Mind? Let’s Design the Agent for It.